rcc7 Privacy Policy
Your Data, Your Rights

1 Who We Are

rcc7 ("rcc7", "we", "us", or "our") operates the online betting and casino platform accessible at rcc7.io and all associated subdomains, mobile interfaces, and services. This Privacy Policy applies to all users ("you", "your") who access or interact with the rcc7 Platform, including visitors who have not yet registered an account.

For the purposes of this Privacy Policy, rcc7 acts as the data controller for all personal data collected through the Platform. We are responsible for deciding how and why your personal data is processed, and for ensuring that processing is carried out lawfully, fairly, and transparently.

rcc7 primarily serves players based in Bangladesh, including users located in Dhaka, Chittagong, Sylhet, Rajshahi, Khulna, Barisal, Rangpur, and Mymensingh. By using the Platform, you acknowledge that your personal data will be processed in accordance with this Privacy Policy.

2 Data We Collect

rcc7 collects personal data from you in the following ways: directly when you provide it during registration or account management, automatically through your use of the Platform, and from third-party sources such as payment processors and identity verification providers.

2.1 Registration and Account Data

When you create an rcc7 account, we collect the following data:

• Full legal name
• Date of birth (used to verify the 21+ age requirement)
• Email address
• Mobile phone number
• Residential address (city and district within Bangladesh)
• Username and encrypted password
• Preferred payment method details (e.g., bKash or Nagad mobile wallet number)

2.2 Identity Verification (KYC) Data

As part of our Know Your Customer (KYC) process, we may collect:

• Government-issued photo identification (National ID card, passport, or driving licence)
• Proof of address documents
• Selfie photographs for facial verification where required
• Source of funds documentation for high-value accounts

2.3 Transaction and Financial Data

For every deposit and withdrawal you make on rcc7, we record:

• Transaction amount in Bangladeshi Taka (BDT)
• Payment method used (bKash, Nagad, Rocket, Upay, bank transfer, Visa, Mastercard)
• Transaction reference numbers and timestamps
• Account balance history

2.4 Betting and Gaming Activity Data

rcc7 maintains a record of all betting and gaming activity on your account, including:

• Bets placed, markets selected, odds accepted, and stakes wagered
• Casino game sessions (game title, provider, session duration, bet amounts, outcomes)
• Bonus and promotion claims and wagering progress
• Game session timestamps and durations

2.5 Technical and Device Data

When you access the rcc7 Platform, our servers automatically collect:

• IP address and approximate geographic location
• Device type, operating system, and browser version
• Session duration and pages visited within the Platform
• Referral source (how you arrived at the rcc7 Platform)

2.6 Communications Data

If you contact rcc7 via live chat, email, or any other support channel, we retain a record of the communication, including the content of messages, timestamps, and the resolution outcome. This data is used for quality assurance and dispute resolution purposes.

3 How We Use Your Data

rcc7 uses the personal data we collect for the following purposes:

rcc7 will not use your personal data for any purpose other than those described in this Privacy Policy without first seeking your explicit consent, unless required to do so by law.

4 Legal Basis for Processing

rcc7 processes your personal data on one or more of the following legal bases:

4.1 Contract Performance

Processing is necessary to fulfil our contractual obligations to you as an rcc7 account holder. This covers account management, payment processing, and the delivery of betting and gaming services you have requested.

4.2 Legal Obligation

rcc7 is required by applicable law to process certain data. This includes age verification to comply with our 21+ policy, anti-money laundering (AML) obligations requiring transaction monitoring and KYC verification, and record-keeping requirements for financial transactions.

4.3 Legitimate Interest

rcc7 processes some data on the basis of legitimate interest, where our business interests do not override your privacy rights. This includes fraud detection, platform security, responsible gaming monitoring, and internal analytics used to improve the Platform experience for all users.

4.4 Consent

Where rcc7 relies on your consent to process personal data — such as for sending promotional communications — you have the right to withdraw that consent at any time. Withdrawing consent does not affect the lawfulness of processing carried out before the withdrawal, and it will not result in any negative effect on your rcc7 account or access to the Platform.

5 Cookies and Tracking Technologies

rcc7 uses cookies and similar tracking technologies to operate the Platform, remember your preferences, analyse usage patterns, and in some cases deliver relevant promotional content to opted-in users.

5.1 Types of Cookies Used

• Essential cookies: Required for the Platform to function. These include session authentication cookies that keep you logged in, and security cookies that protect against cross-site request forgery. These cannot be disabled without affecting Platform functionality.
• Functional cookies: Remember your preferences such as language settings, display preferences, and your last visited game category. These improve the user experience but are not strictly necessary.
• Analytical cookies: Used to collect anonymised data about how users interact with the Platform — page load times, click paths, and feature usage. This data is used in aggregate form to improve Platform design and performance.
• Marketing cookies: Only applied where you have explicitly opted in to receive personalised promotional content. These cookies help rcc7 deliver offers that are relevant to your betting and gaming history.

5.2 Managing Cookies

You can control non-essential cookies through your browser settings. Most modern browsers allow you to block or delete cookies at any time. Please note that disabling essential cookies will prevent you from logging in to the rcc7 Platform. Blocking analytical or marketing cookies will not affect your ability to use any core Platform feature.

6 Data Sharing and Third Parties

rcc7 does not sell, rent, or trade personal data. We share personal data with third parties only where necessary to operate the Platform, comply with legal obligations, or protect the security and integrity of the service.

6.1 Payment Processors

To process your deposits and withdrawals, rcc7 shares transaction data with payment service providers including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, Sonali Bank, Visa, and Mastercard. These providers receive only the data necessary to authenticate and complete the specific transaction.

6.2 KYC and Identity Verification Providers

rcc7 uses third-party identity verification services to carry out KYC checks. These providers receive the identity documents and personal details you submit during verification. All such providers are contractually bound to process this data solely for the purpose of completing the verification and to maintain appropriate security standards.

6.3 Game Studios and Content Providers

Game studios (including Evolution Gaming, Pragmatic Play, NetEnt, Microgaming, Spribe, and Ezugi) operate the games hosted within the rcc7 Platform under licence agreements. These studios receive session data (bet amounts, game outcomes, user identifier) necessary to operate their games and verify results. They do not receive your name, phone number, or financial data.

6.4 Legal and Regulatory Authorities

rcc7 may disclose personal data to law enforcement agencies, regulatory bodies, or other government authorities where required to do so by applicable law, valid legal process, or to protect against fraud, money laundering, or other illegal activity. rcc7 will notify you of such disclosures where legally permissible.

6.5 Business Transfers

In the event of a merger, acquisition, or sale of all or part of rcc7's business, personal data held about users may be transferred to the acquiring entity as part of the transaction. You will be notified of any such transfer and of any change in the identity of the data controller prior to the transfer taking effect.

7 International Data Transfers

rcc7 operates as an international platform, and some of the third-party service providers we work with may process personal data outside Bangladesh. Where personal data is transferred internationally, rcc7 takes steps to ensure that appropriate safeguards are in place to protect your information to a standard consistent with this Privacy Policy.

Safeguards used by rcc7 for international transfers include contractual data protection clauses with receiving parties, ensuring recipients maintain equivalent security standards, and transferring only the minimum data necessary for the specific operational purpose.

8 Data Retention

rcc7 retains personal data for different periods depending on the category of data and the purpose for which it was collected:

Once the applicable retention period expires, rcc7 will securely delete or anonymise the data so that it can no longer be linked to an individual user. Anonymised, aggregated data may be retained indefinitely for statistical and analytical purposes.

9 Your Rights

As an rcc7 user, you have the following rights in relation to your personal data. rcc7 is committed to honouring these rights promptly and without undue delay.

9.1 Right of Access

You have the right to request a copy of the personal data rcc7 holds about you. We will provide this in a structured, machine-readable format within 30 days of your request.

9.2 Right to Rectification

If any personal data rcc7 holds about you is inaccurate or incomplete, you have the right to request that it be corrected. You may update many details directly within your rcc7 account settings, or contact support for data that cannot be self-edited.

9.3 Right to Erasure

You may request deletion of your personal data where it is no longer necessary for the purpose it was collected, where you withdraw consent (and no other legal basis applies), or where the data has been processed unlawfully. Please note that rcc7 may be unable to delete certain data where retention is required by legal obligation (e.g., AML record-keeping).

9.4 Right to Restriction of Processing

You may request that rcc7 restrict the processing of your personal data in certain circumstances — for example, while the accuracy of data you have contested is being verified, or where you have objected to processing based on legitimate interest pending verification of our grounds.

9.5 Right to Data Portability

Where rcc7 processes your data by automated means on the basis of contract performance or consent, you have the right to receive the data in a portable, structured format and to transmit it to another controller.

9.6 Right to Object

You have the right to object to processing carried out on the basis of legitimate interest. rcc7 will cease such processing unless we can demonstrate compelling legitimate grounds that override your interests, rights, and freedoms, or where processing is necessary for the establishment, exercise, or defence of legal claims.

9.7 Rights Related to Automated Decision-Making

rcc7 may use automated systems to assess fraud risk and flag potentially prohibited activities. Where such automated decision-making has a significant effect on your account, you have the right to request human review of the decision. Contact [email protected] to exercise this right.

10 Children and Minors

The rcc7 Platform is strictly for adults aged 21 years and above. rcc7 does not knowingly collect personal data from individuals under the age of 21. The 21+ age requirement is actively enforced through our KYC verification process at registration and at the point of first withdrawal.

Parents and guardians are encouraged to use internet filtering tools and parental controls to restrict access to gambling websites for minors in their household. rcc7 supports third-party filtering services that allow parents to block gambling content at the network level.

11 Security Measures

rcc7 implements a multi-layered security architecture to protect your personal data against unauthorised access, disclosure, alteration, or destruction. Our key security measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the rcc7 Platform
• Encrypted data storage with AES-256 encryption for all sensitive data at rest, including payment details, KYC documents, and personal identification data
• Access controls using role-based permissions ensuring that rcc7 staff can only access personal data relevant to their specific job function
• Audit logging of all internal access events to personal data, with automated alerts for unusual access patterns
• Regular penetration testing and vulnerability assessments conducted by independent security specialists
• Two-factor authentication (2FA) available to all account holders and required for all rcc7 internal staff accounts
• Data breach response protocol ensuring that any confirmed security incident affecting personal data is assessed and, where required by law, reported within the required timeframes

While rcc7 takes all reasonable technical and organisational measures to protect your data, no online platform can guarantee absolute security. You are responsible for maintaining the security of your own account credentials and for notifying rcc7 immediately if you suspect unauthorised access to your account.

12 Changes to This Privacy Policy

rcc7 reserves the right to update or amend this Privacy Policy at any time. When changes are made, the revised policy will be published on this page with an updated effective date. For material changes — such as significant new data collection practices or changes to the purposes for which data is used — rcc7 will notify registered users via email or a prominent notice on the Platform at least 14 days before the changes take effect.

Your continued use of the rcc7 Platform after the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with the changes, you should stop using the Platform and may request account closure by contacting [email protected].

13 Contact and Data Requests

For all privacy-related queries, data rights requests, consent withdrawals, or security concerns, please contact the rcc7 data team using the details below. All communications must be in English to ensure accurate and timely processing.

• Support Email: [email protected]
• Response Time: Within 2 business days for general queries; within 30 calendar days for formal data rights requests
• Operating Hours: 24/7 via live chat on site; email responses Monday–Sunday, Bangladesh Standard Time (BST, UTC+6)
• Subject Line for Data Requests: Use "Data Rights Request" for access, erasure, rectification, or portability requests
• Identity Verification: rcc7 will verify your identity before actioning any data rights request to ensure we do not disclose or delete data belonging to a third party

rcc7 is committed to resolving all privacy concerns directly and promptly. We encourage you to contact us in the first instance before escalating any concern to a regulatory authority, as the majority of issues can be resolved efficiently through our support team.

This Privacy Policy was last reviewed and updated in January 2026. It applies to all personal data collected by rcc7 from that date forward, as well as to personal data collected prior to that date that continues to be held and processed by rcc7.